HomeCourseOTHM Level 5 Diploma in Tourism and Hospitality Management

OTHM Level 5 Diploma in Tourism and Hospitality Management

OTHM Level 5 Diploma in Tourism and Hospitality Management

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About Course

Overview This qualification enables learners’ development as managers within the tourism and hospitality industry with a lifelong-learning orientation. It enables learners to critically apply contemporary knowledge and theories to the management of complex problems, developing specialist skills across digital marketing, operations management, management accounting, HR management, customer relationship management and contemporary industry issues.

Total Course Duration

  • 12 Months (Full Time)
  • Hours: 600 Guided Learning Hours
  • Total Qualification Time: 1200 hours

Module Structure

Unit Credits
Digital Marketing Management for Tourism and Hospitality 20
Operations Management 20
Management Accounting 20
Management of Human Resources 20
Customer Relationship Management 20
Contemporary Issues in Tourism and Hospitality 20
Total 120 credits

Assessment All units are internally assessed by the centre and externally verified by OTHM. Assessment is via assignment submission only. No exams.

Requirements/Instructions

  • Learners must attend all scheduled sessions or engage fully with online learning materials
  • All assignments must be submitted by the deadlines provided
  • Learners must have access to a computer or device with internet connection
  • Academic integrity must be maintained at all times
  • Learners must engage with the recommended reading and resources provided

Progression and Career Outcomes Progression to the OTHM Level 6 Diploma in Tourism and Hospitality Management or direct entry to the final year of a UK Bachelor’s degree. Career opportunities include hotel manager, tourism marketing manager, operations supervisor, HR coordinator and customer experience manager.

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What Will You Learn?

  • How to plan and execute digital marketing strategies for tourism and hospitality businesses
  • Operations management principles applied to hotel, travel and hospitality environments
  • Management accounting concepts for monitoring and controlling business performance
  • Human resource management strategies for recruiting, developing and retaining staff
  • Customer relationship management techniques for building loyalty and enhancing guest experience
  • How to identify and respond to contemporary issues and trends shaping the tourism and hospitality industry

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